Goodwill Retail Store & Donation Center - Omaha, Nebraska

Goodwill Retail Store & Donation Center in Omaha

Located at 14227 Hillsdale Cir, Omaha, NE 68137, United States, the Goodwill Retail Store & Donation Center is a well-established thrift store and charity organization that has been serving the Omaha community for many years. With a dedicated team and a mission to provide employment opportunities to individuals with disabilities or other barriers to employment, Goodwill continues to make a positive impact in the area.

About the Store

Customers can expect to find a wide variety of used goods at the store, including clothing, electronics, and household items. The store's inventory is constantly changing, making it an exciting place to visit for both regular shoppers and those searching for unique finds. In addition to in-store shopping, Goodwill also offers delivery options for those who may not be able to visit the store themselves.

Specialties

• Thrift store
• Charity
• Clothing store
• Donations center
• Non-profit organization

Other Points of Interest

• Women-owned
• In-store shopping
• Delivery
• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Used goods
• Quick visit
• Clothing
• Electronics
• Accepts Credit cards, Debit cards, NFC mobile payments

Customer Opinions

The Goodwill Retail Store & Donation Center has received 261 reviews on Google My Business, with an average rating of 3.9 out of 5 stars. Customers appreciate the variety of items available, the convenience of the drive-thru donation drop-off, and the accessibility of the store. Many shoppers have found great deals and unique items, making their visits enjoyable and satisfying.

One customer remarked, 'I've had some great finds from this place Worth checking out, especially for kitchen wares. They have a drive-thru drop-off and you can pay with a credit card too.' Another reviewer noted, 'Very easy store to find and access Plenty of parking and plenty of items compared to the other Goodwill store I frequent.' These positive reviews demonstrate the store's commitment to providing a pleasant shopping experience for all customers.

Contact Information

For those interested in visiting the store or donating items, the Goodwill Retail Store & Donation Center can be reached at 4028942357 or by visiting their website at goodwillomaha.org.

👍 Reviews of Goodwill Retail Store & Donation Center

Karen H.

4/5

I've had some great finds from this place! Worth checking out, for kitchen wares, especially. They have a drive-thru drop-off and you can pay with a credit card too.

Carlos G.

5/5

Very easy store to find and access! Plenty of parking and plenty of items compared to the other Goodwill store I frequent!

Devon B.

2/5

I dropped off items today at this location. The person receiving the donations ostracized my vehicle for being dusty on the outside (that’s fair, I live on a gravel road and joked with him about it), but then he also called my car cheap which was pretty uncalled for. I try not to judge because I don’t know everyone’s story, but I feel like maybe a conversation could be had.

John S.

1/5

Goodwill (this location in particular) keeps getting worse and worse. On the last visit I noticed a small box with a cheap broken watch on the shelf. I needed the band on it for a replacement for my deceased grandfather's watch I inherited when he passed. When I took it to the register to pay the manager informed me that she would not sell it to me because she thought it should go to their Shop Goodwill website so they could make more money on it. Seriously I realize you have overhead but nearly every item in the store is an item that you paid absolutely nothing for. What happened to the days of Goodwill being there for people who are either having tough luck or to do good for the community? Now it's all about taking people's donations to get the highest amount they can. The only positive thing I have to say at all is that this location has a few very nice and caring employees.

Leslie V.

5/5

I love to go to thrift stores!! I have the best luck finding clothes here that make my heart smile! It's clean, no bad smells and there's always something calling my name!

R J.

1/5

I was absolutely humiliated and frustrated. I can’t walk due to a health event, and needed a cane or something/anything instead of crawling. I called 4 different stores, hoping to find a cane or crutch so I can finally be mobile until my foot heals. I spoke with Linda on the phone before coming into the store and she said they had 1 cane left. I was excited to find something to help. When I got to the Goodwill, I pulled through the drop off area to let them know I’m there and here for the cane. I know it’s not the normal route to get in the store, I get that. I was hoping they would make an exception or let me pay for it. I’m not into being a victim or digging for sympathy, but I was hoping for some understanding given the situation. Maybe find a way to avoid hobbling to the front entrance. Instead, the second guy that I spoke with after sharing the details, said they were understaffed and that I had to come through the front door. Not what I expected, but okay, I can lock it up and roll with it. I was so embarrassed walking in. I also saw employees doing small tasks like hanging clothes up. They could have taken 5 minutes to help and they blew me off. I asked for Linda and found her. She yelled from the register that she had the cane right next to her. Thank God. She was 15 feet away and not a single employee standing around within ear shot offered to grab it for me. So I hobbled over. Again feeling incredibly embarrassed. I don’t need or want some sort of VIP treatment, but just some decency. The can didn’t look bad. But when I looked it over, it was missing the rubber foot which goes on the end and actually grips the surface your walking on. Instead it had an aluminum end, which look like a shower curtain rod, hollow. I still can’t believe how this all occurred. It didn’t bug any employee in the store that watched this. I know the job isn’t easy, and I’m sure they deal with all sorts of personalities, but feeling the way I felt with no help or attention isn’t okay. Just really sad that this happened. I sincerely hope this doesn’t happen to anyone else.

Olivia P.

2/5

The employees in the donation area were nice. The cashier had an unpleasant aditude. The employee that parked her car up by the door in a spot that was not a parking place but was a raised walkway entrance, had a really bad aditude when I walked outside and was surprised by her parking and by the way she represents her company. I gave her a look and she asked if there was a problem and I replied "that is not a parking spot." Her response was,"I know it is not a parking spot I work here." She was trying to have a verbal confrontation with me, and she continued as she drove off.

J H.

4/5

Excellent Location for Bargain Hunting. I've been going to this Goodwill store for approximately 10 years. While the service levels are up and down (depending on who the manager is), overall I've been very impressed with the presentation of the inventory, the pricing, and the service levels. Even though Goodwill's leadership on the state level has been under a great deal of scrutiny in the last few years, this location is worth visiting if you're a bargain hunter looking for a good deal!